Commitment to our customers doesn’t stop after the purchase! We are repsonsible for all parts within our services - from the initial contact till successful installation of the system at the customer, from manufacturing, testing (SAT, FAT) till packing the system for transport. We regularly participatee in public tenders and have also experience with renting instruments.
Our company standardly offers one year warranty on all instruments. If the customer request longer warranty, there is possibility to agree. After the warranty period, the instrument repairement is matter of course. We care about our customers and are opened to find the best fitting solutions for any issues the way how it fits - remotely or presently. Training always belongs to the ordered instrument. It usually takes three days but can be prolongated or repeated if necessary.